Effective Date: 17-10-2024

Kadpoly Microfinance Bank ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App"). Please read this policy carefully. If you do not agree with the terms of this policy, please do not access the App.

1. Information We Collect

We may collect the following types of information:

• Personal Information: This includes your name, email address, phone number, and other information you provide when you create an account or use our services.
• Financial Information: This includes your banking details, transaction history, and other related data necessary for providing financial services.
• Device Information: We may collect information about your device, including the device ID, IP address, operating system, and app version.
• Usage Data: We collect information on how you use the App, such as access times, pages viewed, and the amount of time spent on particular pages.

1. How We Use Your Information

We may use the information we collect for various purposes, including:

• To provide, maintain, and improve our App and services.
• To process your transactions and manage your account.
• To communicate with you, including sending you updates and promotional materials.
• To analyze usage trends and improve user experience.
• To comply with legal obligations and protect our rights.

1. Disclosure of Your Information

We may share your information in the following circumstances:

• Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing and data analysis.
• Legal Compliance: We may disclose your information to comply with applicable laws, regulations, or legal requests.
• Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.